DO YOU SHIP WORLDWIDE?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
The package mainly ships from Malaysia warehouse.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may have applicable custom fees when they arrive to your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location.
These are our estimates:
|
Location |
*Estimated Shipping Time |
|
United States |
8-14 Business days |
|
Canada, Europe |
8-15 Business days |
|
Australia, New Zealand |
8-15 Business days |
|
Central & South America |
10-20 Business days |
|
Asia |
8-15 Business days |
|
Africa |
15-30 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 business days processing time.
*All shipping times exclude clearance/customs delays
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 business days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
HOW ARE SHIPPING COSTS CALCULATED?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
WHAT IS BUYER’S PROTECTION?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
CONTACT US
Do contact us if you have any queries or further clarification. We will be happy to help you out with your order.
Email : support@maqnamy.com
Contact Us Form : Contact Us
WhatsApp : +6013-770 7080
Business Address : No. 28, 3F, Jalan Setia Perdana AY U13/AY, Alam Nusantara, 40170 Shah Alam, Selangor
Business Hours : Monday - Friday (9.00am - 6.00pm) (exclude public holiday)
